Maintenance
Keep your PC patched, and get help when you need it
Most computer problems are fixed by updates. Here’s why patches matter, and how to get remote help when they don’t.
Updates fix more than you think
Many computer problems can be solved with the updates and patches available for your operating system. These updates improve performance and close security holes, and most issues are resolved simply by keeping your system current.
When updates aren’t enough
If your PC still has problems and can get online, they can often be fixed remotely, quickly and efficiently. A technician can find infections, diagnose driver problems and check your system files for errors, all without you leaving home.
Remote help, the safe way
Through Mark’s Computer Repair, remote help always starts with a phone call. Tell us what your computer is doing, and only then are you guided through a temporary remote connection. You can watch the work on your screen, ask questions, and end the session whenever you choose.
Never let someone connect to your computer because of an unexpected call or pop-up. If that happens, hang up and call a technician you trust.